Avano AI

1. Acceptance

By accessing or using Avano AI ("System"), you ("Operator") agree to these Terms of Use ("Terms") and our Privacy Policy. If you do not agree, do not use the System. These Terms form a binding agreement between you and Avano Technologies.

2. System Access

Access is granted by Avano invitation only. Accounts are subject to approval before activation.
Each account is for single business entity use only. You may not share access credentials or allow use by parties outside your organization.
Trial accounts are limited to one per business entity. Circumventing this restriction is grounds for immediate termination.
Avano reserves the right to suspend or terminate any account that violates these Terms, at its sole discretion.

3. Permitted Use

You may use the System solely to manage your own fleet operations and customer interactions. You may not:

Copy, reproduce, reverse-engineer, decompile, or create derivative works from any part of the System or its underlying components.
Use the System to build or assist in building a competing product or service.
Scrape, harvest, or systematically extract data from the System.
Attempt to gain unauthorized access to any part of the System, its servers, or its databases.
Use the System in any way that violates applicable UAE law or regulations.

4. AI Features and Operator Responsibility

Avano AI includes intelligent features that assist with customer communication, booking management, and operational decisions. These outputs are advisory in nature. The Operator remains fully responsible for all final decisions, customer communications sent through the System, and compliance with applicable law. Avano is not liable for decisions made based on AI-generated outputs.

5. Intellectual Property

All Avano AI technology, software, algorithms, designs, brand assets, and content are the exclusive property of Avano Technologies. Nothing in these Terms grants you any ownership or license beyond the right to use the System as described herein. Any feedback or suggestions you provide may be used by Avano without restriction or compensation.

6. Data and Privacy

Your use of the System is governed by our Privacy Policy and the Data Processing Agreement embedded therein, both of which are incorporated into these Terms by reference.

7. Payments and Plans

Licensing fees are due as agreed upon account activation. Non-payment may result in account suspension.
Plan upgrades or changes are subject to Avano approval and prorated billing as communicated at the time of request.
Price changes will be communicated at least 30 days in advance.

8. Limitation of Liability

To the maximum extent permitted by UAE law, Avano's total liability to you for any claim arising from use of the System shall not exceed the fees paid by you in the three months preceding the claim. Avano is not liable for indirect, incidental, or consequential damages of any kind.

9. Termination

Either party may terminate the agreement with 30 days written notice. Avano may terminate immediately for breach of these Terms. Upon termination, your access will cease and your data will be retained for 90 days for export purposes, then deleted.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Contact

Legal enquiries: legal@avanoai.ai
Avano Technologies, Dubai, United Arab Emirates.